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PublicStuff To Be in Dormont Oct. 1

The new software system will make it easier for Dormont residents to report problems in their neighborhoods.

A new software system—PublicStuff—that will make it easier for reisdents to report neighborhood problems, will likely be available on Oct. 1.

Borough manager Jeff Naftal said the plan is to have the system up and running by the beginning of next month. Prior to launching the software, public notices would be made and information about how to use it would be published, he said.

The borough staff members also would be trained to use the software prior to residents' having the ability to use it.

Using a cell phone or computer, Dormont residents will be able to use the system to report code violations, service requests, complaints and other concerns, and track responses to their messages.

More information about the system is available in .

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Daniele Ventresca September 07, 2012 at 11:37 AM
Awesome! It is always great to have an additional way of having your complaints ignored.
Born & Raised in Dormont September 07, 2012 at 01:11 PM
Daniele, Do you ever have anything nice to say?
John Spoon September 07, 2012 at 02:14 PM
Wonder if it would be like iBurgh - http://www.post-gazette.com/stories/local/neighborhoods-city/iburgh-lets-you-complain-to-city-by-cell-phone-353957/
Daniele Ventresca September 07, 2012 at 02:38 PM
Yes, when there are nice things to be said...
Janice Meyer September 07, 2012 at 03:20 PM
I am looking forward to this system! People need to realize that the Borough Office and Borough officials get a TON of complaints. And they can only handle so many at a time. It IS frustrating to make a complaint or a suggestion, and not know if it is being dealt with. I think SOME people (ahem, ahem) think their complaint is the most important, and should be the ONLY one dealt with and NOW, dammit! At least this system will allow people to check online and see the status of thier complaint or report. Of course, SOME people (ahem, ahem) will still think their complaintor report is not being handled fast enough, or given UBER priority over all others. Can't please all of the people all of the time. And apparently can't please at least ONE here AT ALL. I hope the rest of the people will give the new system time to work and be patient. Dormont has alot of issues that need to be dealt with and prioritized, on a limited budget. And maybe the new system will give the bitch-n-moaners something to fill their time with, checking the status of their complaints online, and leave them less time to bitch-n-moan... ;)
DSA September 07, 2012 at 03:47 PM
this is great...i really like the idea and like that dormont is making a move toward better digital options.
Ed M September 07, 2012 at 05:09 PM
I'm not sticking up for Daniele but she makes a valid point. Very little in the borough is enforced even when the residents complain. This just leads to people ignoring laws and codes then getting upset when they get caught!
John Spoon September 07, 2012 at 05:15 PM
So wait, if my garbage can is outside my house at 6:01pm and I don't get home until 6:30 my neighbor can turn me in for having it out past 6pm? Wow imagine all of the messages about ppl parked on sidewalks and the "no parking" side of the road You might think that's absurd but i have a crazy old lady across the street that would do it.
Mike S September 07, 2012 at 05:52 PM
At $1,500, this system seems well worth the price as a way for borough officials to handle a lot of information input. For example, I'm sure the borough code enforcement office, police and the KOSD administrative office are weary of all the calls they've been getting about KOSD's new trash hauler, Big's Sanitation, picking up at the Dormont Elementary School at all hours of the night - in clear violation of borough ordinance (II-177-18: 6a - 6p, Mon-Sat only). Oh, the earth shaking din at 2:00 a.m.! Borough officials tell my neighbors and me not to hesitate to call, but PublicStuff would likely be a much less disruptive way for them to receive and deal with such complaints. How effective they'll be in dealing with Big's is another story. An official there told me they'll try out a new pickup schedule next week, but when he also says things like, "Everybody's b******* at us. America is supposed to be a free country, but you can't even work. My guys might as well be selling drugs on the street at 2:00 a.m....." Actually, my neighbors and I would prefer the drug dealing - lots quieter. Let's see what next week brings. Maybe there will never be a need to report these violations via PublicStuff come Oct. 1.
Janice Meyer September 07, 2012 at 08:57 PM
John, Tired of getting tickets for illegal parking? Then STOP DOING IT. The system is not intended for things like parking complaints if I understand correctly. That's what we have 911 for... reporting violations of THE LAW. You may not like it, but it's THE LAW. Any other "annoying" laws you want to see unenforced? Like DUI, or that annoying "drive on the right side of the double yellow line" one? If you dom't want to get tickets, don't break the laws. The system is intended for this: *Dormont residents will be able to use the system to report code violations, service requests, complaints and other concerns, and track responses to their messages*. Serivce requests.. like reporting streets with car eating potholes that need filled, code violations...like wildy overgrown weeds or garbage strewn odoriferous perperties, complaints...like the ones just mentioned, other concerns...like trash covered streets or sinkhole filled sidewalks, loose manhole or storm sewer covers, etc. The SAME things already being called in to the Borough offices, WITH the ability to now have confimation that you call was received and is being looked into. The system is meant to streamline and more effectively handle the non-criminal issues that the borough is swamped with. Whether it will change the way they respond to or don't respond to the reports remains to be seen. It won't happen overnight. It took years for Dormont to de-evolve, it may take years to see if the trend can or will be reversed.
John Spoon September 07, 2012 at 09:05 PM
Janice, it was a jab at all of the people that have either gotten out of tickets or whom never get ticketed. The absurd part was meant for the garbage can thing. if you're the batshit crazy across the street from me then I ask you quit throwing garbage at everyone and screaming nonsense at 3am.
Janice Meyer September 07, 2012 at 09:09 PM
LMAO! Batshit crazy I may be. But I don't throw garbage at people or scream at people at 3 am. I use garbage cans for trash, and don't scream unless someone running with scissors trips and falls into me, stabbing me with said scissors...
T&B T September 07, 2012 at 09:13 PM
I think it's a great idea. This will be a neat avenue to alert the borough to issues or complaints.
Ed M September 08, 2012 at 01:10 PM
Why should the residents do the job the police is supposed to be doing? Domont is one square mile. Illegal parking should be tagged every time. It seldom is.

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