Awesome! It is always great to have an additional way of having your complaints ignored.

Daniele,
Do you ever have anything nice to say?

Wonder if it would be like iBurgh - http://www.post-gazette.com/stories/local/neighborhoods-city/iburgh-lets-you-complain-to-city-by-cell-phone-353957/

I am looking forward to this system! People need to realize that the Borough Office and Borough officials get a TON of complaints. And they can only handle so many at a time. It IS frustrating to make a complaint or a suggestion, and not know if it is being dealt with. I think SOME people (ahem, ahem) think their complaint is the most important, and should be the ONLY one dealt with and NOW, dammit! At least this system will allow people to check online and see the status of thier complaint or report. Of course, SOME people (ahem, ahem) will still think their complaintor report is not being handled fast enough, or given UBER priority over all others. Can't please all of the people all of the time. And apparently can't please at least ONE here AT ALL. I hope the rest of the people will give the new system time to work and be patient. Dormont has alot of issues that need to be dealt with and prioritized, on a limited budget. And maybe the new system will give the bitch-n-moaners something to fill their time with, checking the status of their complaints online, and leave them less time to bitch-n-moan... ;)

this is great...i really like the idea and like that dormont is making a move toward better digital options.

So wait, if my garbage can is outside my house at 6:01pm and I don't get home until 6:30 my neighbor can turn me in for having it out past 6pm? Wow imagine all of the messages about ppl parked on sidewalks and the "no parking" side of the road

You might think that's absurd but i have a crazy old lady across the street that would do it.

At $1,500, this system seems well worth the price as a way for borough officials to handle a lot of information input. For example, I'm sure the borough code enforcement office, police and the KOSD administrative office are weary of all the calls they've been getting about KOSD's new trash hauler, Big's Sanitation, picking up at the Dormont Elementary School at all hours of the night - in clear violation of borough ordinance (II-177-18: 6a - 6p, Mon-Sat only). Oh, the earth shaking din at 2:00 a.m.! Borough officials tell my neighbors and me not to hesitate to call, but PublicStuff would likely be a much less disruptive way for them to receive and deal with such complaints.

How effective they'll be in dealing with Big's is another story. An official there told me they'll try out a new pickup schedule next week, but when he also says things like, "Everybody's b******* at us. America is supposed to be a free country, but you can't even work. My guys might as well be selling drugs on the street at 2:00 a.m....." Actually, my neighbors and I would prefer the drug dealing - lots quieter. Let's see what next week brings. Maybe there will never be a need to report these violations via PublicStuff come Oct. 1.

John, Tired of getting tickets for illegal parking? Then STOP DOING IT. The system is not intended for things like parking complaints if I understand correctly. That's what we have 911 for... reporting violations of THE LAW. You may not like it, but it's THE LAW. Any other "annoying" laws you want to see unenforced? Like DUI, or that annoying "drive on the right side of the double yellow line" one? If you dom't want to get tickets, don't break the laws.
The system is intended for this: *Dormont residents will be able to use the system to report code violations, service requests, complaints and other concerns, and track responses to their messages*. Serivce requests.. like reporting streets with car eating potholes that need filled, code violations...like wildy overgrown weeds or garbage strewn odoriferous perperties, complaints...like the ones just mentioned, other concerns...like trash covered streets or sinkhole filled sidewalks, loose manhole or storm sewer covers, etc. The SAME things already being called in to the Borough offices, WITH the ability to now have confimation that you call was received and is being looked into. The system is meant to streamline and more effectively handle the non-criminal issues that the borough is swamped with. Whether it will change the way they respond to or don't respond to the reports remains to be seen. It won't happen overnight. It took years for Dormont to de-evolve, it may take years to see if the trend can or will be reversed.

LMAO! Batshit crazy I may be. But I don't throw garbage at people or scream at people at 3 am. I use garbage cans for trash, and don't scream unless someone running with scissors trips and falls into me, stabbing me with said scissors...

I think it's a great idea. This will be a neat avenue to alert the borough to issues or complaints.